Carers of East Lothian

Supporting people who care for family and friends

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You are here: Home / News / A message from CEO Jess Wade

February 17, 2022 By CoEL

A message from CEO Jess Wade

We know that it has been a really tough time for carers over the last two years. Whilst the pandemic is far from over, we know that restrictions are easing and want to keep you up to date on our approach:

  • CoEL are now offering face-to-face groups again, including our peer support groups and Just Sing!, and we are also offering online alternatives.
  • Face-to-face counselling will now be an option, as well as online
  • Home visits can be arranged by appointment
  • Our team will continue to blend home and office working

We hope to make changes to our office soon to make it a more welcoming place for carers to come and see us. At present, visits are by appointment only.

Please like or follow our Facebook page, check our website regularly, or subscribe to our e-bulletins to keep up to date with all our news and information for carers.

We understand that for some people, whilst restrictions are easing, concerns about the virus, being at higher risk, or having caring responsibilities, may mean that you would prefer not to make use of face to face support, so we aim to continue to offer all our services online and via the telephone too.

Please continue to tell us what you need so we can make sure we are offering the right support, in the right way, for you.

If you have any questions or concerns about accessing our services, please contact us on 0131 665 0135 or at centre@coel.org.uk.

Filed Under: News

Comments

Lifeline for carers. The support groups are a chance to share information and talk about problems.

Professional, caring, this team does an excellent job. Thank you.

When I contacted COEL the help I received was exceptional and the carers courses were so informative and made my...

An excellent service which has been invaluable. I have no hesitation in recommending CoEL's services to others if I think...

The workers with COEL give the best support and advice truthfully and accurately. No falseness at all. Absolutely the best...

CoEL helped and guided us through our challenges enabling us to see much clearer what we were doing and what...

Quick and helpful response with no fuss. Excellent service

I first contacted COEL some 4 years ago when my husband was first diagnosed with Alzheimers and got excellent advice...

Sensitive, awareness and attention to detail all impeccable. I could not have managed without it.

I now understand better what I need and need to do, with help at hand if needed.

I found CoEL staff very helpful and reassuring when I felt stressed at the form filling to claim benefits and...

I feel very well supported and have been impressed with the service.

Feel totally at ease when we use CoEL. Their knowledge is excellent.

I can't praise your organisation enough for all the help you provided in the past.

Staff member went out of their way to assist me in obtaining the service I required. Member was very understanding...

Having someone to listen to problems and give encouragement and make helpful suggestions (also help with filling in forms) has...

Very supportive, kind, nothing was any trouble, went out of way to help. Nothing but praise for all help given.

I benefitted from a home visit, and I feel now I'm not alone.

It was at a time we were not sure what to do regarding care options for my mother. CoEL were...

Friendly helpful and put you at ease.

The staff in the office were very helpful and supportive when I dropped in without warning a couple of weeks...

Just to know you are not on your own and there is someone else you can rely upon when times...

Contact us

The Carers Centre is open from 10am to 4pm Monday to Friday.

TEL: 0131 665 0135
EMAIL: centre@coel.org.uk
ADDRESS:
Carers of East Lothian
East Lothian Community Hospital,
Alderston Road, Haddington, EH41 3PF

Carers of East Lothian is a charity registered in Scotland Charity Number SC027000 and a Company Limited by Guarantee No. SC366908

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